A CAREER AT VICWEST …

At Vicwest we are “Building for Tomorrow”.

Founded in 1930 and headquartered in Burlington, Ontario, Vicwest is a leading supplier of quality exterior building products for all segments of the construction industry across North America.

Career Success Begins With Vicwest – At Vicwest, the key to our success is the continuing success of our people.

What you can expect from Vicwest:

  • A SAFE Work Environment: Safety is our first priority
  • Competitive Wages
  • Long-term Employment Opportunities
  • Continuous Opportunities for Advancement
  • Dental and Health Benefits
  • Retirement Savings Plan
  • Employee Service Recognition Program

AVAILABLE POSITIONS:

“Our Reputation Stands on What We Build”

At Vicwest, we are “Building for Tomorrow”.

We are currently looking for an Order Entry Clerk in our Victoriaville office.

If you are looking to join a company that is customer focused and values product quality while driving innovation, then we want you on our team!

Position Summary

The Order entry clerk is accountable to the Customer Service Manager and is responsible for entering orders into the computer system. He can also be called upon to assist in the department for all other related tasks.

Key Accountabilities

  • Receive, analyze and ensure order entry to meet the require date / customer delivery
  • Ensure data integrity and price accuracy
  • Make some changes to orders
  • Provide assistance when needed in administrative tasks relative to customer service
  • Support sales department in all other administrative tasks

Qualifications

  • College diploma
  • 1 to 2 years of experience in a similar position
  • Experience with SAP is an asset
  • Ability to work in team
  • Ability to provide excellent service internal and external
  • Good communicator
  • Familiar with MS Office
  • Ability to adapt to changes
  • Autonomous
  • Ability to handle different situations at the same time
  • Organized
  • Ability to work under pressure

Vicwest welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.

Interested in this role?

Apply via email today! vbphr@vicwest.com

 

 

“Our Reputation Stands on What We Build”

At Vicwest, we are “Building for Tomorrow”.

We are currently looking for an Inside Sales Coordinator in our Memramcook location.

If you are looking to join a company that is customer focused and values product quality while driving innovation, then we want you on our team!

Position Summary

Under the Supervision of the Regional Sales Manager, Atlantic Canada, the Inside Sales Coordinator provides customer service by responding to inquiries and complaints about products and services received by mail, fax or phone.  Points commonly discussed may include but are not limited to price, delivery dates, adjustments, orders and other.

Key Accountabilities

  • Respond to customer orders received by phone, fax or e-mail.
  • Provide oral and written estimate to recommend alternative or effective substitutions to a price point of view.
  • Communicate the shipping status of orders and customer quarries to External sales or Inside Sales Manager concerned.
  • Enter customer orders into SAP and modify as needed.
  • Track all orders to ensure their completion and delivery.
  • Investigate, resolve and respond to customer complaints.
  • Provide information on products, such as tablets colors, colors chart documentation and catalogs as required.
  • Analyze situation and potential customers to identify needs and recommend appropriate products.
  • Maintain strong relationships with clients, based on standards and practices of the company.
  • Operate a multi-line phone system and be sure to take all calls.

Qualifications

  • University or college degree
  • Knowledge of the field of construction and blue print reading will be considered an asset.
  • Knowledge of the manufacturing environment and SAP is an asset.
  • Bilingual (English and French) written and oral
  • Excellent written and oral communication skills
  • Proficiency with MS Office Suite
  • Excellent analytical and problem-solving skills
  • Strong aptitudes for customer service
  • Excellent relationship building skills.

Vicwest welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.

Interested in this role?

Apply via email today! vbphr@vicwest.com

 

 

“Our Reputation Stands on What We Build”

At Vicwest, we are “Building for Tomorrow”.

We are currently looking for a Regional Sales Coordinator in our Stratford office.

If you are looking to join a company that is customer focused and values product quality while driving innovation, then we want you on our team!

Position Summary

Reporting to the Regional Sales Manager, the Regional Sales Coordinator is responsible for the daily execution of a regions sales processes. The RSC is the sales conduit working closely with operations and logistics to resolve business issues. The RSC also leads the regional inside sales team who are responsible for all aspects of customer service including order entry and customer service support.

Key Accountabilities

  1. Inside Sales Leadership: Lead the regional inside sales team and ensure the customer promise is fulfilled effectively and efficiently.
  2. Cross-Functional Leadership: working with key members of the regional team in operations and logistics, ensure the business is improving processes that lead to the execution of the Regional Business Plan.
  3. Sales Communication: be the conduit between business activities and the regional sales team (internal, external) providing updates on key initiatives.

Major Responsibilities

  • In collaboration with regional leaders, develop and execute annual business plans
  • Own key aspects of the Regional Business Plan including the execution of all customer service metrics and the regional IFOTIS target (in collaboration with operations and logistics leaders)
  • As a member of the regional leadership team, establish and lead the Culture within the region
  • In collaboration with the RSM, manage and execute on regional pricing strategy
  • Manage all inside sales processes to align with the requirements of the business
  • Work with finance to ensure sales teams have required Business Intelligence tools to help them execute the Regional Business Plan
  • Communicate key business initiatives and updates with Sales team
  • Development of individual performance goals and quarterly performance management for all direct reports
  • In collaboration with HR, ensure high potential employees have individual development plans in place

Qualifications

  • College or university degree
  • Lean Sigma or Six Sigma experience
  • 5+ years of sales experience in a manufacturing or distribution business, building materials is preferable
  • Experience with responsibility of a P&L is preferred
  • 5+ years of SAP experience is an asset or experience working with a Business Intelligence tool

Required Skills:

  • A curious, solutions-based mindset
  • Ability to manage projects and execute on key deliverables
  • Ability to analyze and synthesize data
  • Financial acumen
  • Demonstrated ability to think strategically and tactically
  • Collaborative nature with an influential management style

Vicwest welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.

Interested in this role?
Apply via email today! vbphr@vicwest.com

 

 

“Our Reputation Stands On What We Build”
At Vicwest we are “Building for Tomorrow”, We are currently looking for a Master Data Analyst to join our Burlington office.

If you are looking to join a company that is customer focused and values product quality while driving innovation, then we want you on our team!

POSITION SUMMARY

The labourer has to load, unload, and move inventory materials within or near the plant with different equipment, if needed, such as forklift, winches, cranes or conveyors. They provide help to Machine Operators when required.

KEY RESPONSIBILITIES

• Load and unload materials
• Operation of equipment such as forklift, winch, crane or conveyor to move materials to and from designated areas.
• Help Machine Operators when required.
• Inventory materials within or near the plant.
• Clean the work area.
• Collaborate and assist co-workers.
• Perform other duties throughout the plant.

QUALIFICATIONS

  • High School Diploma
  • 1-2 years of experience in a plant position an asset
  • Experience in operating a forklift an asset.

Interested in this role?
Apply via email today! mforgues@vicwest.com

Vicwest welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.

“Our Reputation Stands On What We Build”
At Vicwest we are “Building for Tomorrow”, We are currently looking for a Inside Sales Coordinator for our Victoriaville office.

If you are looking to join a company that is customer focused and values product quality while driving innovation, then we want you on our team!

Position Summary

Under the Supervision of the Customer Service Manager, the Inside Sales Coordinator provides customer service by responding to inquiries and complaints about products and services received by mail, fax or phone. Points commonly discussed may include but are not limited to price, delivery dates, adjustments, orders and other.

Key Accountabilities

• Respond to customer orders received by phone, fax or e-mail.
• Provide oral and written estimate to recommend alternative or effective substitutions to a price point of view.
• Communicate the shipping status of orders and customer quarries to external sales or Inside Sales Manager concerned.
• Enter customer orders into SAP and modify as needed.
• Track all orders to ensure their completion and delivery.
• Investigate, resolve and respond to customer complaints.
• Provide information on products, such as tablets colors, colors chart documentation and catalogs as required.
• Analyze situation and potential customers to identify needs and recommend appropriate products.
• Maintain strong relationships with clients, based on standards and practices of the company.
• Operate a multi-line phone system and be sure to take all calls.

Qualifications

• University or college degree
• Knowledge of the field of construction and blue print reading will be considered an asset.
• Knowledge of the manufacturing environment and SAP is an asset.
• Bilingual (English and French) written and oral
• Excellent written and oral communication skills
• Proficiency with MS Office Suite
• Excellent analytical and problem-solving skills
• Strong aptitudes for customer service
• Excellent relationship building skills.

The duties and responsibilities listed herein are not all inclusive and the position and its responsibilities may change over time as business necessitates.

Vicwest welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.

Interested in this role?
Apply via email today! vbphr@vicwest.com