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Help us build for tomorrow

Founded in 1930 and headquartered in Burlington, Ontario, Vicwest is a leading supplier of quality exterior building products for all segments of the construction industry across North America.

Career Success Begins With Vicwest – At Vicwest, the key to our success is the continuing success of our people.

What you can expect from Vicwest

  • A SAFE Work Environment: Safety is our first priority
  • Competitive Wages
  • Long-term Employment Opportunities
  • Continuous Opportunities for Advancement
  • Dental and Health Benefits
  • Retirement Savings Plan
  • Employee Service Recognition Program
  • Position Summary

    Key Accountabilities

    Qualifications

    Benefits

    Interested in this role?


    ccleroux@vicwest.com

    Vicwest welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.

  • Position Summary

    The CAD Designer will report directly to the Drafting Supervisor and is responsible for preparing shop drawings and bills of material for building products.

    Key Accountabilities

    • Prepares shop drawings for commercial, industrial, and institutional buildings including metal wall/roof cladding, architectural wall/roof panels, and floor/roof decking. Which are based on drafting standards and templates.
    • Prepares bills of material and other documentation required for manufacturing.
    • Ensures compliance with approved design standards and engineering principles.
    • Clearly communicates and collaborates with project managers, engineers, supervisors, and peers.

    Qualifications

    • Post-Secondary education in Civil or Architectural Technology.
    • Minimum of 5 years of experience in drafting building envelopes.
    • High proficiency with AutoCAD, Revit, Tekla and MS Office.
    • Attention to detail as well as an ability to analyze and solve technical problems.
    • Sense of urgency towards meeting deadlines.
    • Specialized courses in drafting, design, building science, and/or engineering practices are considered an asset.
    • French is considered an asset.

    Benefits

    Interested in this role?


    vbphr@vicwest.com

    Vicwest welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.

  • Position Summary

    Under the supervision of the Sales Operations Manager – LG, the Estimator provides cost estimates for projects in residential, light commercial, institutional and agricultural projects. Using blueprint reading and own industry experience, the Estimator prepares quantity statements and estimate documents for presentation to customers.

    Key Accountabilities

    • Receives requests for estimates and registers them in the request follow-up report
    • Ensures compliance with the client’s request and, if necessary, makes recommendations in collaboration with employees from other departments
    • Estimates the material required to accomplish each construction project based on the specifics and needs of the customer
    • Evaluates profitability of products and services in relation to a project, actual costs versus bids throughout project development while maintaining acceptable profit margins
    • Prepares all the necessary documents at regular intervals to ensure that the equipment and support to carry out the projects is available
    • Monitors projects and performs the necessary actions to obtain orders
    • Provides technical support and responds to customer inquiries regarding Vicwest products, maintenance, and warranty programs.
    • Supports the sales force for the resolution of issues to respond to technical requests concerning our products or their applications.

    Qualifications

    • College diploma in architectural design or related field
    • Candidates must have a minimum of two (2) years or more of experience at this level
    • Experience with architectural panels, insulated panels or metal is as an asset
    • Blueprint reading is an asset
    • Bilingual in French and English is an asset
    • Proficiency in the MS Office suite of software, Excel, Word, PowerPoint, and Auto CAD
    • Demonstrates excellent communication skills
    • Streamlines processes to improve efficiency
    • Demonstrates initiative
    • Experience in project management
    • Ability to work within a multifunctional team

    Benefits

    Interested in this role?


    vbphr@vicwest.com

    Vicwest welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.

  • Position Summary

    If you’re passionate about Human Resources and working in a motivated, encouraging, and value add HR team, this is the position for you! The HR Generalist will report directly to the Manager, of Human Resources and serve as a point of contact for managers and employees, providing full-cycle professional human resources support. The HR Generalist will be part of a National HR team, working together to implement measures to increase employee engagement, morale, and satisfaction through HR best practices.This position is 100% in-office at the Stratford location with some travel requirements to other Vicwest locations.

    Key Accountabilities

    • Labour and Employee Relations. Quick critical thinking and interpretation skills required when considering the Collective Agreement for union employees. Sound interpersonal acumen and a solutions-based mindset when handing both union and non-union employees.
    • Full Cycle Recruitment and Onboarding. Management of the entire recruitment process inclusive of keeping hiring managers updated throughout. Monitoring the local employment market, advising the management team of creative and unique measures in obtaining top talent. Promoting first-class onboarding processes.
    • Best Practice and Deployment of Company Policy and Procedures. Understanding of and being well-informed of current employment standards (ESA), human rights, common law standards and Vicwest policies and providing sound advice to employees.
    • Employee Engagement. Working with the HR team to boost employee morale, engagement and satisfaction. Create a positive employee experience for all levels.
    • Provide advice and support to managers on a broad range of day-to-day issues including performance management, collective agreement interpretation, and policy interpretation.
    • Support managers to recruit employees, draft non-union employee contracts/offer letters, ensuring consistency across all positions.
    • Onboard new employees, ensuring that payroll documentation and benefits enrollment forms are completed and that new employees understand policies and procedures related to their role and the organization.
    • Enhance Union partnerships by supporting harmonious labour relations and supporting dispute resolution procedures such as grievances.
    • Manage the benefits administration process including disability claims, communication with Sun Life, accommodation requests, early and safe return to work as well as transitional modified duties.
    • Lead and administer the performance management process, including advising clients on coaching techniques, corrective action and career management matters
    • Participate in developing and implementing HR policies to promote a healthy, safe and inclusive organization.
    • Proactively develop and facilitate employee engagement Initiatives.
    • Promote Vicwest’s core values.
    • Assist the operations’ team with Health and Safety protocols and training programs.

    Qualifications

    • College diploma or certificate in Human Resources and/or equivalent. Possession of, or working towards an HRPA designation such as CHRP, CHRL, CHRE would be a definite asset.
    • Minimum 3 years Human Resources experience in a manufacturing, unionized environment
    • Generalist knowledge in recruitment, compensation, benefits, labour and employee relations, training
    • Proven ability to work in a fast-paced, high-volume environment
    • Experience with negotiations, mediations, conflict resolution and problem-solving skills
    • Ability to interpret legislation and collective agreements
    • Ability to coach and influence leaders
    • Ability to interpret situations and apply policies, practices, and legal information to resolve issues
    • National Travel requirement.
    • Computer savvy – MS Office
    • Solutions based mentality
    • Excellent verbal and written communication skills
    • Curious, confident, and sociable with all organizational levels
    • Enthusiastic and passionate about HR
    • Ability to work independently and manage a variety of projects simultaneously
    • Experience with Dayforce preferred

    Benefits

    Interested in this role?


    vbphr@vicwest.com

    Vicwest welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.

  • Position Summary

    As a key member of the inside sales team at the Burlington branch, you will be required to coordinate and process sales orders, provide technical knowledge and detailed product specifications to meet customer needs. This position will focus on supporting the Industrial, Commercial, and Institutional (ICI) division.

    Key Accountabilities

    • Customer Service: Providing high levels of customer service through professional and expeditious communication on the phone and via email. Understanding and delivering to customer needs. Ensuring Consistent and proactive follow-up.
    • Sales Growth: As part of the Sales team, driving sales growth by educating, offering, upselling additional Vicwest products to customers for their orders.
    • Order Processing & Coordination: Maintaining ongoing contact with customers as orders are processed, produced and shipped to the correct destination, on time and in-spec. Working with all internal stakeholders to ensure there are no delays in the sales process.

    Qualifications

    • Post-secondary education in Business, Sales, Administration, Construction Engineering technology or related field.
    • Good understanding of the Construction or Manufacturing industry.
    • Exceptional Customer Service skills and attention to details.
    • Demonstrate a strong ability to manage multiple requests and orders, and delivery timelines.
    • Excellent written and oral communication skills.
    • Computer proficiency in MS Office.

    Benefits

    Interested in this role?


    vbphr@vicwest.com

    Vicwest welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.

  • Position Summary

    The Helpdesk Agent will provide telephone and remote support to end users on a variety of technical issues. The individual will respond to and address all support desk inquiries and provide technical support, track, and monitor issues in accordance with the Kingspan NA current internal end-user Service Level Agreement to ensure a timely resolution. The Helpdesk agent will troubleshoot computer problems, perform hardware and software diagnostics, and will implement or coordinate needed repairs over the phone or through remote communications. They will also document user support issues through our internal tracking system which includes opening, updating, escalating, resolving, and closing support tickets. The agent will occasionally be required to handle other projects and tasks as required by management.

    Key Accountabilities

    • Receive incoming support calls from Kingspan Americas staff and provide first level technical support.
    • Address support requests related to any of our ERP applications. Any calls that he/she is unable to resolve will be escalated to higher support level.
    • Provide support to all on and offsite personnel to ensure that their IT systems are working effectively.
    • Install and configure applications on desktops, laptops, handheld devices.
    • Establish and maintain user accounts, profiles, file sharing, basic access privileges and desktop level security.
    • They will log all calls on the support desk application to ensure they are resolved efficiently, effectively and in accordance with our internal Service Level Agreement.
    • They will assist in the documentation of all desktop support processes and procedures to ensure there is a guide to all processes and update these as and when necessary.
    • They will also perform general IT administration as and when required.
    • Provide help with all ad hoc projects and administrative tasks when necessary.

    Qualifications

    • Must be fully bilingual (French)
    • 1-3 years’ experience in Helpdesk Support
    • Be experienced in supporting desktop operating systems such as Windows 7/8/10.
    • Expert knowledge of Microsoft Office suite of applications
    • Proficient in mobile technology e.g., IOS and Android devices.
    • Experience providing phone and remote support for users.
    • Excellent communication and customer relations & interpersonal skills.
    • Ability to work independently and in a team environment.
    • Ability to maintain a high level of confidentiality
    • Exert up to 20 lbs. of force occasionally, and/or up-to 10 lbs. of force frequently, and/or a negligible amount of force constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Involves sitting most of the time but may involve walking or standing for brief periods.
    • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

    Benefits

    Interested in this role?


    vbphr@vicwest.com

    Vicwest welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.

  • Position Summary

    You are good with your hands. You know how to use a tape measure. You want to work in the construction industry, but you don’t want to work outdoors. Join our company and take part in steel construction projects with a focus on the building envelope, ranging from small renovations to large-scale new structures.

    Key Accountabilities

    • Working with a colleague, you will set up and remove steel coils from forming dies to create the profile adapted to our client's needs.
    • You will have to make different types of mouldings using machines, such as press brakes, shears, and punch presses.
    • You will participate in the manufacture of wooden pallets or crates that will be used to package our products.
    • You can put your sense of organization to good use when loading our trailers so that our truckers can make deliveries to our customers.

    Qualifications

    • You like variety, you like to alternate workstations. Your tasks can change every day and even several times a day.
    • You are a team player and you like to be around people. The majority of our tasks must be performed in teams, because it takes two to carry steel sheets.
    • You like to take on new challenges, as each wall and each roof has its own particularities.
    • You are available for day, evening and night shifts. There are a few rotating shifts to be worked at times too.
    • You’re organized, and you enjoy working in a clean environment.

    Benefits

    • A work environment where everyone’s contribution is important.
    • Work schedule is from Monday to Friday, 7.5 hours per day, 37.5 hours per week.
    • Paid overtime after 7.5 hours of work. Frequent opportunities to work overtime.
    • Hourly wage starts at $17.97.
    • Salary increase of $0.50 after each period of 80 days worked up to a maximum of $29.38 (upon completion of the probation period; not applicable for students.
    • Group insurance with employer contribution.
    • RRSP with employer contribution.
    • Number of vacation weeks and vacation percentage above labour standards.
    • Many other unique benefits.
    • In the context of the COVID-19 pandemic, we are considered an essential service.

    Interested in this role?

    Vicwest welcomes and encourages applications from people with disabilities. Accommodation measures are available on request for candidates taking part in all aspects of the recruitment and selection process.
    vbphr@vicwest.com

    Vicwest welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.

  • Position Summary

    The Loader is directly accountable to the Production Supervisor on the floor and the Operations Manager.  Able to organize, control and prioritize area of responsibility and to carry out to completion on an agreed timetable and to abide by all Vicwest health and safety rules. 

    Key Accountabilities

    • Prepare bills of lading by computer or by hand.
    • Arrange for shipments of good by outside carriers.
    • Record shipment data (weight, charges, availability, damages, discrepancies).
    • Load trailers in a timely manner
    • Examine outgoing shipments to ensure that shipment meets specifications.
    • Compare the quantity and identification numbers of goods against orders to ensure accuracy.
    • Must be able to work shifts
    • Must be able read and understand BOL and dashboards to load correctly 
    • Transport materials to and from designated areas by hand or other devices and locate product.
    • Operate a Raymond stacker to move shipments from shipping and receiving platform to work area or warehouse.
    • Other duties as required.

    Qualifications

    • Grade 12 diploma
    • 1-2 years of experience in plant position
    • Forklift experience: transport materials to and from designated areas in a safely manner
    • Computer knowledge: record shipment date, prepare bills of lading.
    • Techniques to install protective devices: prevent damage of goods
    • High mechanical aptitude
    • Ability to prioritize and multi-task
    • Good verbal and written communication skills
    • Excellent attention to detail
    • Good problem-solving skills
    • Ability to lift 40+lbs.

    Benefits

    Interested in this role?

    Vicwest welcomes and encourages applications from people with disabilities. Accommodation measures are available on request for candidates taking part in all aspects of the recruitment and selection process.
    vbphr@vicwest.com

    Vicwest welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.

  • Position Summary

    The Order entry clerk is accountable to the Sales Operations Manager – LG and is responsible for entering orders into the computer system.  He can also be called upon to assist in the department for all other related tasks.

    Key Accountabilities

    • Receive, analyze and ensure order entry to meet the require date / customer delivery
    • Ensure data integrity and price accuracy
    • Make some changes to orders
    • Provide assistance when needed in administrative tasks relative to customer service
    • Support sales department in all other administrative tasks

    Qualifications

    • College diploma
    • 1 to 2 years of experience in a similar position
    • Keyboard fingering
    • Attention to detail, methodical
    • Experience with SAP is an asset
    • Ability to work in team
    • Ability to provide excellent service internal and external
    • Good communicator
    • Familiar with MS Office
    • Ability to adapt to changes
    • Autonomous
    • Ability to handle different situations at the same time
    • Organized
    • Ability to work under pressure

    Benefits

    Interested in this role?


    vbphr@vicwest.com

    Vicwest welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.

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