Founded in 1930 and headquartered in Burlington, Ontario, Vicwest is a leading supplier of quality exterior building products for all segments of the construction industry across North America.
Career Success Begins With Vicwest – At Vicwest, the key to our success is the continuing success of our people.
What you can expect from Vicwest
- A SAFE Work Environment: Safety is our first priority
- Competitive Wages
- Long-term Employment Opportunities
- Continuous Opportunities for Advancement
- Dental and Health Benefits
- Retirement Savings Plan
- Employee Service Recognition Program
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Position Summary
Reporting to the Director of Architectural Specifications – Québec and Atlantic, the Architectural Specifications Representative – ICI works in a team that creates and supports sales growth by increasing the value of Vicwest products in the marketplace. This is achieved by building and maintaining relationships with the architectural and design community as well as designers and specifiers. We also provide technical expertise and ongoing training with the aim of creating demand and increasing specifications on commercial, institutional, and industrial projects to achieve the region’s growth objectives.
This position requires regular travel 70% of the time within the assigned region.
Key Accountabilities
- Supporting the industrial, commercial, and institutional projects in the assigned territory through training, collaboration, and provision of appropriate solutions based on Vicwest’s product specifications versus the competition’s offering.
- Networking actively, and face-to-face, with the specifiers, architects, and designers by offering new and relevant projects to increase the visibility of Vicwest’s products on the market and to strengthen brand awareness.
- Providing technical training to customers and new members of the Vicwest sales team.
Qualifications
- Diploma in Architectural Technology or a related field.
- Five or more years of experience in the steel, architectural panel, insulated metal panel or construction industry.
- Experience collaborating with architects, designers, and prescribers.
- Capability to read blueprints and understand architectural drawings.
- Good communicator with excellent organizational and time management skills.
- Ability to perform in high-pressure situations.
- Team player who can easily adapt to change.
- Capacity to focus on the desired targets and to set goals as well as action plans.
- Capability to set priorities, work independently, and effectively manage feedback and expectations.
- Familiar with CRM systems.
- Capacity to develop knowledge about multiple products and keep abreast of trends.
- Focus on results and action.
- Ability to travel regularly in the region.
- Valid driver’s licence.
Benefits
Interested in this role?
If you are interested in applying to this position, please send your updated resume and some information about why you’re applying. All applications for this position can be sent by email to
ccleroux@vicwest.com
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Position Summary
The CAD Designer will report directly to the Drafting Supervisor and is responsible for preparing shop drawings and bills of material for building products.
Key Accountabilities
- Prepares shop drawings for commercial, industrial, and institutional buildings including metal wall/roof cladding, architectural wall/roof panels, and floor/roof decking. Which are based on drafting standards and templates.
- Prepares bills of material and other documentation required for manufacturing.
- Ensures compliance with approved design standards and engineering principles.
- Clearly communicates and collaborates with project managers, engineers, supervisors, and peers.
Qualifications
- Post-Secondary education in Civil or Architectural Technology.
- Minimum of 5 years of experience in drafting building envelopes.
- High proficiency with AutoCAD, Revit, Tekla and MS Office.
- Attention to detail as well as an ability to analyze and solve technical problems.
- Sense of urgency towards meeting deadlines.
- Specialized courses in drafting, design, building science, and/or engineering practices are considered an asset.
- French is considered an asset.
Benefits
Interested in this role?
vbphr@vicwest.com
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Position Summary
Under the supervision of the Sales Operations Manager – LG, the Estimator provides cost estimates for projects in residential, light commercial, institutional and agricultural projects. Using blueprint reading and own industry experience, the Estimator prepares quantity statements and estimate documents for presentation to customers.
Key Accountabilities
- Receives requests for estimates and registers them in the request follow-up report
- Ensures compliance with the client’s request and, if necessary, makes recommendations in collaboration with employees from other departments
- Estimates the material required to accomplish each construction project based on the specifics and needs of the customer
- Evaluates profitability of products and services in relation to a project, actual costs versus bids throughout project development while maintaining acceptable profit margins
- Prepares all the necessary documents at regular intervals to ensure that the equipment and support to carry out the projects is available
- Monitors projects and performs the necessary actions to obtain orders
- Provides technical support and responds to customer inquiries regarding Vicwest products, maintenance, and warranty programs.
- Supports the sales force for the resolution of issues to respond to technical requests concerning our products or their applications.
Qualifications
- College diploma in architectural design or related field
- Candidates must have a minimum of two (2) years or more of experience at this level
- Experience with architectural panels, insulated panels or metal is as an asset
- Blueprint reading is an asset
- Bilingual in French and English is an asset
- Proficiency in the MS Office suite of software, Excel, Word, PowerPoint, and Auto CAD
- Demonstrates excellent communication skills
- Streamlines processes to improve efficiency
- Demonstrates initiative
- Experience in project management
- Ability to work within a multifunctional team
Benefits
Interested in this role?
vbphr@vicwest.com
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Position Summary
The Helpdesk Agent will provide telephone and remote support to end users on a variety of technical issues. The individual will respond to and address all support desk inquiries and provide technical support, track, and monitor issues in accordance with the Kingspan NA current internal end-user Service Level Agreement to ensure a timely resolution. The Helpdesk agent will troubleshoot computer problems, perform hardware and software diagnostics, and will implement or coordinate needed repairs over the phone or through remote communications. They will also document user support issues through our internal tracking system which includes opening, updating, escalating, resolving, and closing support tickets. The agent will occasionally be required to handle other projects and tasks as required by management.
Key Accountabilities
- Receive incoming support calls from Kingspan Americas staff and provide first level technical support.
- Address support requests related to any of our ERP applications. Any calls that he/she is unable to resolve will be escalated to higher support level.
- Provide support to all on and offsite personnel to ensure that their IT systems are working effectively.
- Install and configure applications on desktops, laptops, handheld devices.
- Establish and maintain user accounts, profiles, file sharing, basic access privileges and desktop level security.
- They will log all calls on the support desk application to ensure they are resolved efficiently, effectively and in accordance with our internal Service Level Agreement.
- They will assist in the documentation of all desktop support processes and procedures to ensure there is a guide to all processes and update these as and when necessary.
- They will also perform general IT administration as and when required.
- Provide help with all ad hoc projects and administrative tasks when necessary.
Qualifications
- Must be fully bilingual (French)
- 1-3 years’ experience in Helpdesk Support
- Be experienced in supporting desktop operating systems such as Windows 7/8/10.
- Expert knowledge of Microsoft Office suite of applications
- Proficient in mobile technology e.g., IOS and Android devices.
- Experience providing phone and remote support for users.
- Excellent communication and customer relations & interpersonal skills.
- Ability to work independently and in a team environment.
- Ability to maintain a high level of confidentiality
- Exert up to 20 lbs. of force occasionally, and/or up-to 10 lbs. of force frequently, and/or a negligible amount of force constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Involves sitting most of the time but may involve walking or standing for brief periods.
- Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
Benefits
Interested in this role?
vbphr@vicwest.com
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Position Summary
As a key member of the Marketing Team, the Marketing Project Specialist will manage the workflow of all marketing projects. The selected candidate will work directly with the Marketing group as well as with cross-functional teams, external creative agencies, and vendor partners on the day-to-day activities required to drive execution and achieve project objectives on time and within scope. The selected candidate will benefit from Project Management background with advanced technical expertise and marketing acumen.
Key Accountabilities
- Work with internal stakeholders to initiate marketing projects, define the scope of work, key deliverables and timelines
- Assist in the development of project documentation and scoping requirements (including technical requirements) for the development team
- Schedule regular touchpoints with key internal and agency stakeholders to ensure the timely execution of project activities
- Facilitate status meetings, ensure accurate compilation of project milestone data, and issue management
- Follow stage gate process for new product development projects
- Oversee changes impacting marketing projects, manage risk to execution dates, identify roadblocks and take initiative to facilitate solutions
- Prepare management reports and highlight areas of opportunity to improve planning, management, and execution
- Oversee that project activity dates and budgets are properly maintained and reflect actual vs. planned results
- Manage budget tracking file for all department activities
- Ensure product information (names, descriptions, copy, specs) are accurate across all assets
- Coordinate product imagery for online listings and Vicwest assets across customer websites
Qualifications
- Undergraduate degree
- A minimum of 3+ years' experience as a Project Manager focused on workflow optimization
- Advanced working knowledge of Adobe CC, Jira, WordPress, Shopify
- Knowledge of Salesforce or similar system as asset
- Deep understanding of project management methods and stage gate processes
- Experience managing projects in an agile environment
- Exceptional time management skills and ability to manage multiple priorities
- Strong communication skills, attention to detail, and follow-up across all aspects of process
- Solution oriented problem solver
- French bilingual would be desirable
Benefits
Interested in this role?
Vicwest welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.
ccleroux@vicwest.com
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Position Summary
The Product Engineer is responsible for supporting product design development and integrity of product performance data and documentation. This role will be instrumental in providing accurate, reliable, and compliant product information to many internal functional departments including marketing, sales, engineering, and manufacturing, as well as external stakeholders, such as customers, approval bodies, and regulators. Additionally, this role will provide technical expertise for product development activities and will be responsible for development and improvement of engineering tools and compliance management systems.
Key Accountabilities
- Structural Design & Product Development
- Compliance Management systems
- Responsible for structural analysis and design for cold formed steel building products including but not limited to steel roof deck, composite floor deck, wall and roof metal cladding, insulated metal panels and related parts, and secondary structural systems.
- Responsible for Product Compliance and maintains product data integrity across compliance systems to ISO 37301 standard, specifically ensuring accuracy of all engineering product data and specifications.
- Collaborates with approval bodies and testing laboratories to secure product certifications.
- Reviews test reports and prepares design data and documentation based on test results, using applicable codes and standards.
- Assists with development of load tables using Excel, VBA and CFS software, and ensures required updates are implemented.
- Develops, updates, and maintains product documentation, such as Design Guidelines, Installation Guidelines, and Specifications to ensure compliance.
- Provides engineering support to Technical Services, Sales and other departments for customer facing projects, primarily for institutional, commercial, and industrial buildings, but also residential and agricultural projects as required.
- Maintains product compliance with applicable laws, regulations, and third-party approvals.
- Monitors product performance.
- Assists with solutions for complaints and technical issues related to product design and manufacturing.
- Assists with training for technical and non-technical employees.
- Maintains knowledge and stays informed about changes to applicable codes, standards, regulations, Vicwest’s Professional Practice Management plan and best practices.
Qualifications
- Bachelor of Engineering or Applied Science in Civil/Structural Engineering
- P.Eng. designation with PEO and eligibility to apply for P.Eng. licenses across Canada.
- 7+ years of experience specifically related to design and analysis of buildings.
- 5+ years of experience stamping drawings and technical works.
- Solid knowledge of Canadian Building codes and CAN/CSA S136 standard.
- Experience with ASCE 7-16, IBC, IRC, FBC and other building codes used in US, and with ULC and FM standards considered an asset.
- Knowledge of building envelope design principles is an asset.
- Strong technical and problem-solving skills.
- Detail-oriented with strong regard for quality, and highly organized.
- Excellent verbal, interpersonal and written communication skills.
- Team-player with ability to work independently and able to adapt to change easily.
- Software knowledge including advanced Excel functions, CFS, AutoCAD, SharePoint.
- Experience with FEA, STAAD, Tekla, Revit, BIM, programming languages such as VBA or C++ considered an asset.
- Bilingual French/English is an asset.
Benefits
Interested in this role?
Vicwest welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.
vbphr@vicwest.com
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Position Summary
Under the supervision of the Assistant Operations Manager, the Production Supervisor is responsible for supervising and coordinating activities of employees while respecting deadlines, policies and health and safety rules during the night shift with alternance with the day shift.
Key Accountabilities
- Develop methods to increase productivity while reducing the cost of operations and scrap
- Manage production priorities according to the established schedule
- Ensure quality standards
- Ensure Health and Safety requirements are followed as well as Company policies, regulations, and collective agreement
- Organize and follow up on training provided to new employees by qualified employees
- Ensure employees have the required training for their work assignment
- Work in collaboration with other Production Supervisors
- Monitor employees and coach for quality and performance
- Manage inventory levels, control waste and provide strategies for improvement
- In collaboration with the maintenance department, ensure equipment is safe and up and running
- Implementation of Vicwest culture
Qualifications
- College Diploma in a related field and / or experience in supervision
- Minimum of 2 - 3 years of experience in supervising staff in a unionized environment, 2 of which are in manufacturing
- Proven ability to coach, lead, motivate and supervise staff
- Ability to analyse production issues and propose solutions
- Excellent interpersonal and team-building skills, with the proven ability to influence and persuade
- Experience with SAP is preferred
- Knowledge of lean tools and methods such as 5S, Six Sigma, Kaizen, Value Stream Mapping and root-cause analysis would be a definite asset
- Bilingual (English and French) would be an asset
Benefits
Interested in this role?
If you are interested in applying to this role, please complete an Internal Application form and send it along with your updated resume to Melissa Forgues, HR Business Partner, Quebec and East, by September 21, 2022. All applications can be sent by: email to:
mforgues@vicwest.com
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Position Summary
The SAP Business Analyst is accountable to the Business Information Systems Director and is responsible for employing technical and analytical skills to bridge the business needs with use of IT. This includes, but is not limited to, gathering, developing, examining, and managing business requirements and provide guidance towards properly configuring various applications to deliver business value and continuous improvement. The incumbent will work closely with Vicwest functional groups including marketing, finance, and operations and will support business priorities aligned with the Business and IT groups.
Key Accountabilities
- Applies business requirements gathering and analysis techniques to develop quality business processes
- key point of contact and support for SAP end-users and functional teams
- Provides ongoing training and development of the Vicwest users for SAP and other technical skills and process adherence
- Facilitates communication between the business and technology areas to address business issues across single and multiple locations and with external project teams
- Diagnoses system processing issues and determines/implements corrective actions
- Translates business requirements into functional specific business processes, technical requirements, and system configuration settings
- Develops test plans, tests solutions and ensure sign off by power users before the system changes are moved to the production environment
- Maps out current processes to the desired state and identifies gaps, such as program functions, output and input requirements, data conversion strategies, and system techniques and controls
- Documents the detail design and configuration of business processes
- Ensures process documentation is maintained (e.g. policies, procedures, transaction documentation and job aids)
- Ensures adherence to program requirements and standards and to internal administration processes
Qualifications
- 3-5 years’ experience in a progressive SAP Analyst role
- University or College degree in a related field
- Strong experience with SAP ECC 6.0 or above is required
- Experience in ABAP an asset
- Full cycle implementation project experience
- Understanding of systems and processes as related to business operations in manufacturing
- Experience in a manufacturing or distribution business processes
- Strong problem evaluation and solving skills
- Excellent communication skills, both verbal and written
- Identifies patterns in information
- Demonstrated ability to challenge conventional approaches
Benefits
Interested in this role?
vbphr@vicwest.com
